Special Update: Another Blackberry Outage

Microsoft isn't the only company experiencing technical problems this month. In an attempt to prevent outages on Christmas, Reasearch In Motion has been upgrading their equipment over the past couple weeks. Unfortunately, the upgrade process has caused issues instead of preventing them.

The problems are cross-carrier and global, according to PC World, in an article published during one of the outages last week. While that problem has since been resolved, a new issue brought the entire network down today.

Because today's outage is not making headlines, I assumed this was something on my end. After exhausting all common troubleshooting, I contacted Verizon technical support. The Verizon tech explained that RIM had been issuing bulletins to Verizon throughout the day, with the most recent at 4:30PM EDT. This bulletin stated that over 50% of Blackberry users were still experiencing an outage.

Verizon warned that this problem will continue indefinitely as RIM works to correct the issue.

How Tiger Woods Should Have Cleared His Blackberry Call Log

Thursday, November 26, 2009 - Tiger Woods is frantically erasing his call log on his Blackberry Tour one at a time, because he cannot find the "Erase All" button. He manages to get some of the numbers erased, but there were too many mistresses to delete before his wife snatched the phone. The result? A desperate call to a mistress asking her to change her voicemail message, two broken windows and lots of unwanted media attention.

Most people never have to erase their call log, but there may be times that it is necessary. In a move to defy logical reasoning, Research in Motion has decided to burry this feature on all modern Blackberries. To save you from frustration, follow my short guide below and your phone will be evidence free.

• Navigate to your "Message Center"
• Press the Blackberry Button
• Select "View Folder"
• Scroll down and select "Phone Call Logs"
• Scroll to the very top and highlight today's date
• Press the Blackberry Button
• Select "Delete Prior"

If only Tiger had realized that sooner!