Special Update: Another Blackberry Outage
Microsoft isn't the only company experiencing technical problems this month. In an attempt to prevent outages on Christmas, Reasearch In Motion has been upgrading their equipment over the past couple weeks. Unfortunately, the upgrade process has caused issues instead of preventing them.
The problems are cross-carrier and global, according to PC World, in an article published during one of the outages last week. While that problem has since been resolved, a new issue brought the entire network down today.
Because today's outage is not making headlines, I assumed this was something on my end. After exhausting all common troubleshooting, I contacted Verizon technical support. The Verizon tech explained that RIM had been issuing bulletins to Verizon throughout the day, with the most recent at 4:30PM EDT. This bulletin stated that over 50% of Blackberry users were still experiencing an outage.
Verizon warned that this problem will continue indefinitely as RIM works to correct the issue.
